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Working with your agent in WhatsApp

What the HostWithEase agent does in your listing's WhatsApp group.

4 min read

  1. 1

    Your group is created at onboarding

    Each listing gets its own WhatsApp group with you, your cleaner and a HostWithEase agent.

  2. 2

    Pinned details

    We pin the lockbox or check-in steps, Wi-Fi details, house rules and emergency contacts.

  3. 3

    What the agent does

    Reminds staff of turnovers, flags late checkouts and gaps, and helps you follow the checklist for a five-star stay.

  4. 4

    What the agent does not do

    It does not log in to your Airbnb or message guests on Airbnb for you, and it never asks for your passwords.

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